Creating a Knowledge Base
Create a knowledge base and upload documents, text, or website content for your agents to search.
Create a new knowledge base
- Navigate to Knowledge Bases in the sidebar.
- Click New Knowledge Base.
- Enter a Name (e.g., "Company Handbook" or "Product Documentation").
- Optionally add a Description.
- Click Create.
Screenshot: The knowledge base creation form with name and description fields.
Adding content
Uploading files
- Click Upload in the Files section.
- Select one or more files from your computer.
- Wait for processing to complete.
VectorChat converts the document to text, splits it into chunks, and indexes each chunk for search.
Adding text
- Navigate to the Text Sources section.
- Paste your text content.
- Submit for processing.
Crawling a website
- Navigate to the Website section.
- Enter the root URL of the site.
- Start the crawl.
VectorChat follows links from the root page and extracts content from each discovered page.
Website crawling works best with public, text-heavy pages like documentation sites. Pages behind authentication or heavily JavaScript-rendered content may not be fully captured.
Screenshot: A knowledge base detail page showing uploaded files, text sources, and website crawl status.
Managing content
The knowledge base detail page shows all uploaded files with name, size, and upload date. To remove content, click the delete option next to the item.
Deleting a knowledge base
- Go to the Knowledge Bases page.
- Click the menu on the knowledge base you want to remove.
- Select Delete.
Deleting a knowledge base removes it from all connected agents. All content will be permanently deleted.